At GSF Car Parts, our Sales Managers' passion to support the branch team and assist the General Manager with day to day duties is paramount. As the Sales Manager, you will be responsible for helping to lead, and work alongside the Sales Advisor team, boosting branch sales, customer relationships and hitting monthly sales targets.
As the Sales Manager, it is important that alongside the General Manager, you will be proactive and positive towards branch and Company promotions and initiatives; leading on our aim to be the best supplier, employer and customer within our industry.
Main Duties include:
- Daily Sales, Margin and Profit Performance to ensure the team/branch is staffed to deliver budget daily
- Measure and Manage Sales Advisors against their KPI’s
- Daily Communication with the Team to include team briefs, updates on performance and constructive feedback where customer standards aren’t being met
- Recognise excellence with constructive feedback and use positive communication to engage the team
- Engage the team to believe in achieving branch goals and challenge any disruptive behaviour
- Ensuring the team are delivering excellent customer service and continuously keeping the Branch Manager up to date
- Ensure our team delivers a solution where we have not met customer service requirements
- Instil a solution based customer service mentality
Working hours:
## (average) hours Monday to Friday, including alternate Saturday working