Warehouse General Manager

The Warehouse General Manager holds full responsibility for the warehouse operation, covering Inbound, Outbound, and Reverse Logistics functions. This role ensures the efficient, safe, and cost-effective handling, storage, and delivery of goods. You will lead strategic planning, operational execution, and continuous improvement initiatives to achieve business objectives and deliver exceptional customer service.

Key Responsibilities

Leadership & People Management

• Provide strong leadership across all warehouse functions.
• Develop and implement workforce planning, training, and succession strategies.
• Foster a culture of accountability, safety, and continuous improvement.

Operational Management

• Oversee all aspects of warehouse activities, including Inbound, Outbound, and Reverse Logistics.
• Ensure compliance with health & safety, legal, and regulatory requirements.
• Drive operational efficiency and cost reduction through process optimization.

Strategic Planning & Budgeting

• Develop and execute operational strategies aligned with business goals.
• Manage budgets, forecasts, and financial performance for the department.
• Identify opportunities for automation and technology enhancements.

Customer Service & Stakeholder Engagement

• Ensure service levels meet or exceed customer expectations.
• Collaborate with internal teams and external partners to optimize supply chain performance.

Compliance & Risk Management

• Maintain robust health & safety standards and conduct regular audits.
• Ensure compliance with UK transport and warehouse regulations.

Skills & Experience

• Proven experience in a senior leadership role within a complex warehouse operation, including Reverse Logistics.
• Strong knowledge of supply chain, logistics, and transport management.
• Excellent leadership and team development skills.
• Commercial acumen with experience managing budgets and KPIs.
• Strong problem-solving and decision-making abilities.
• Familiarity with WMS, ERP systems, and planning tools.

Qualifications

• Degree or equivalent in Logistics, Supply Chain, or Business Management (preferred).
• IOSH / NEBOSH certification (desirable).

Key Competencies

• Strategic thinking and operational excellence.
• Strong communication and stakeholder management.
• Ability to lead change and drive continuous improvement.
• Resilience and adaptability in a fast-paced environment.

About GSF Car Parts

GSF Car Parts is one of the UK’s leading automotive parts distributors, supplying thousands of independent garages throughout the UK and Ireland with parts, tools, garage equipment, and specialist training. The group operates over 205 branches nationwide and has a turnover exceeding £500 million. Built on the heritage and success of multiple local brand identities acquired over several years, we have traded as one unified brand since November 2021. Our branch network is supported by centralized expertise in key areas such as procurement, supply chain, marketing, and national accounts. The business also benefits from integrated IT systems, including our industry-leading catalogue system, Allicat, and access to the Group's national garage programme, Servicesure.