Job Title: SOP Manager
Department: Commercial Department
Job Summary
The SOP Manager is responsible for developing, maintaining, and overseeing the implementation of Standard Operating Procedures across the Commercial department. This role ensures that all departments operate efficiently, consistently, and in compliance with internal policies and external regulations.
Key Responsibilities
- SOP Development & Maintenance
- Create, update, and standardize SOPs across departments.
- Collaborate with stakeholders to ensure procedures align with operational goals.
- Ensure SOPs reflect current regulatory and industry standards.
- Training & Implementation
- Conduct training sessions for staff on new or revised SOPs.
- Monitor adherence to SOPs and provide support for compliance.
- Develop onboarding materials for new employees related to SOPs.
- Audit & Compliance
- Perform regular audits to ensure SOP compliance.
- Identify gaps or inefficiencies and recommend improvements.
- Liaise with regulatory bodies during inspections or audits.
- Documentation & Version Control
- Maintain a centralized repository of all SOPs.
- Track revisions and ensure proper version control.
- Ensure accessibility and clarity of documentation for all users.
- Cross-Functional Collaboration
- Work with various department within commercial function to align SOPs with organizational needs.
- Lead cross-functional meetings to review and refine procedures.