Key Responsibilities
· Act as the primary point of contact between IT and NDC operations, ensuring alignment of logistics processes with IT capabilities.
· Lead the continuous improvement of warehouse and logistics systems, including Edge WMS and integration with Autopart and other Klipboard platforms.
· Collaborate with IT and logistics stakeholders to define and document business requirements, workflows, and system enhancements.
· Support the rollout of new technologies and digital tools that enhance operational efficiency.
· Coordinate with third-party vendors and internal teams to ensure timely delivery of IT solutions.
· Provide training and support to senior NDC staff on new systems and processes.
· Participate in strategic planning and project governance for logistics-related IT initiatives.
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Required Skills & Experience
· Proven experience in an IT business partner role within a logistics, supply chain, or Retail/e-commerce business. Experience of a distribution or automotive parts environment would be a distinct advantage.
· Will probably have come from a Business Analysis or Logistics operational role and have moved into, or are seeking a move into a technology team.
· Have a very strong understanding of warehouse operations, processes and systems (e.g., WMS, OMS).
· Experience with system integration projects and digital transformation in logistics.
· Excellent stakeholder management, relationship building and analysis and communication skills.
· Ability to translate operational challenges into technical solutions.
· Familiarity with tools such as Edge (Minster), Autopart or similar mid-scale platforms is essential.
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Desirable Qualifications
· Project management certification (e.g., PRINCE2, PMP) is advantageous.
· CCBA level qualification in Business Analysis.
· Multiple years of experience working in a fast paced, customer focussed, multi-site or national distribution environment.
Personal Attributes:
· Decisive and approachable, with a focus on team morale and delivering value.
· Strategic thinker, which can also operate tactically. A forward-thinking, adept at balancing technical and business priorities.
· Resilient, with the ability to manage pressure and adapt to evolving technology landscapes.
Working Conditions:
· Primarily office-based at the NDC in North Wolverhampton with hybrid flexibility.
· May involve travel to vendor sites or other company locations as needed.