All Locations
Chester Service Centre
All Departments
Sales
Advertising Salary
Negotiable DOE
Vacancy Type
Permanent - Full Time

About The Role

As a Garage Equipment Administrator you will support the Garage Equipment team in building rapport with customers and be proactive and positive towards departmental/Company promotion and initiatives.

This is a 12 month FTC to cover Maternity Leave based in our Chester Service Centre.

Main duties include:
 
  • Offering exemplary customer service through efficient and accurate parts look up
  • Communicating with the customer from start of transaction to end
  • Answering the phone efficiently, professionally and politely
  • Phone out daily to connect with allocated customers
  • Offering retail customers a warm and friendly service
  • Contributing to a positive “can do” environment
  • Working towards improvements on a monthly basis as well as KPI’s
 
Working hours:
 
42.5 hours per week, Monday to Friday

About You

Every employee is expected to show respect to their colleagues and to understand and adhere to GSF Car Parts’ business standards and ethics: they are also expected to work and support all the teams with which they have contact in achieving GSF Car Parts’ objectives. 
 
What you'll need to succeed:
 
  • Excellent communication skills (both written and verbal)
  • IT Literate - MS Office package
  • Knowledge of MAM, Allicat would be desirable
  • Professional telephone manner
  • Ability to build strong working relationships
  • Ability to work to targets and deadlines 
 
What We Offer:

  • 28 days annual leave, including bank holiday and opportunity to increase annual leave for time served
  • Online employee discount scheme including big discounts to local cinemas, theme park attractions, major retailers and much more
  • Healthcare cash plan
  • Company pension
  • Death in service benefit
  • Internal Development Programmes
  • Career progression opportunities

About Us

GSF Car Parts is one of the UK’s leading automotive parts distributors, supplying thousands of independent garages throughout the UK and Ireland with parts, tools, garage equipment and specialist training. The group has over 175 branches nationwide and a turnover exceeding £475 million. Built on the heritage and success of a dozen local brand identities acquired over several years, we have traded as one brand since November 2021. Our branch network is bolstered by centralised support and expertise from specialist departments in key areas such as procurement and supply chain, marketing and national accounts. The business also benefits from integrated IT systems, which include our industry leading catalogue system, Allicat, and access to the Group's national garage programme, Servicesure.

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